Travelers arrive at the airport as Phuket reopens to foreign tourists on Thursday. (Reuters photo)
The provincial land transport bureau on Monday clarified a claim from a passenger who said she was charged 900 baht for an airport transfer service arranged by a hotel in the Patong area of Phuket, saying that the publication of the report temporary on social networks concerned an experience she had lived for a long time. ago, and was unrelated to the current reopening of the island.
Responding to an outcry on social media, Banyat Khantha, head of the local land transport bureau, said his office investigated and found it was not a new incident.
He said the office asked the hotel mentioned in the message and was informed that the standard rate for the service is now between 600 and 700 baht each way.
Mr Banyat, however, made no reference to other comments from foreigners claiming to have been overcharged since the reopening, or whether the original poster confirmed the hotel’s information.
He went on to explain, however, that there are two types of so-called green license plate taxis operated in Phuket – one is the taxi service offered by the company at the airport and the other is operated by another company. offering service outside the airport, he said.
The standard charge for the transfer service from the airport to Patong is normally 800 baht; but since Phuket tourism was affected by the Covid-19 pandemic, the rate has been lowered to 650 baht, he said.
The two airport limousine service operators are now participating in the Phuket Sandbox tourism reopening program, and “there are other options as well,” he said.
These include a bus service that costs 120 baht per person per way for an air-conditioned bus with Wi-Fi and 100 baht for another type of bus called the Orange Line, he said. .
Other taxi services can also be flagged down through the Hello Phuket app, which launched late last year to help standardize taxi fares across the island, he said.
A total of 675 green license plate taxis have signed up for this app-based taxi call service, he said.