Transport and logistics companies embrace a 5G-powered business model

  • The transport and logistics industries rely on 5G to create new products and offers.
  • Driverless car company Halo.Car and UK courier service Yodel join a growing list of companies tying their key offerings to 5G networks.
  • This article is part of “How 5G is Changing Everything,” a series on transformational 5G technology across industries.

Both startups and established companies are leveraging the fast connectivity and low latency offered by fifth-generation mobile networks to transform transportation and logistics.

5G enables transport operators to deliver new mobile capabilities to enrich the experience of drivers and passengers. At the enterprise level, technology helps companies streamline their operations.

Samsung, for example, plans to extend 5G internet to everyday commutes. The company is currently testing the effectiveness of the technology underground and in rural areas.

The South Korean tech giant installed its 5G solutions on Seoul’s subway network in 2021, finalizing the project this year to “provide seamless connectivity to passengers whether underground or on the ground”, Joe Walsh , B2B director at Samsung UK & Ireland, said.

Thanks to 5G technology, metro users benefit from improved download speeds and internet connectivity. Walsh says this redefined mobile experience means passengers can stream TV shows and movies and make video calls while traveling underground.

He adds that the company’s 5G mmWave technology, designed to transmit large volumes of data at high speed and accuracy, is being tested to perform more accurately in densely populated areas and open venues such as shopping malls and sports stadiums.

Simplify the life of drivers

5G has become a crucial part of the transportation and logistics industries. Daniel Lloyd, a UK-based delivery driver at courier company Yodel, relies on 5G to navigate different routes and deliver packages to customers on time.

The company was an early adopter of 5G-enabled phones for couriers, which Lloyd says is “the keystone between me, the customer and their delivery.”

Lloyd joined Yodel in 2012 and has since become an avid user of the company’s driver app. Introduced in 2019, the two-way app helps drivers learn their route, upload photos to prove they’ve delivered a package, and access training materials remotely. The app also allows customers to track packages from shipment to delivery. Yodel says its software – combined with 5G connectivity – has helped drivers like Lloyd increase their productivity by up to an hour each shift.

“Knowing that I can do all of this quickly and with no connectivity outages, thanks to 5G, means there’s less waiting, and I can move on to the next delivery almost as soon as I drop off a package,” Lloyd said. “With accurate route planning as well, 5G has been a game-changer for delivery drivers.”

Yodel says the app has helped her recruit new drivers and get them on the road in “record time.” In 2020 alone, Yodel onboarded 2,000 new drivers and provided remote training to over 1,000 people through its driver app.

While 5G has complemented Yodel’s logistics operations, other companies’ business models are entirely dependent on it.

Halo.Car, a Las Vegas-based company that offers a self-driving electric car-sharing service, uses video navigation and sensor data powered by T-Mobile 5G mobile networks to deliver cars to customers without a driver.

Antonella Siracusa-Rosa, remote driver at Halo.Car, delivers cars to customers remotely using this technology.

“Uber and Lyft also rely on mobile networks to connect with customers. Halo.Car takes it to another level,” Siracusa-Rosa said. “When a customer calls a car, I drive to them, but instead of being inside the car, I drive remotely from a nearby office,” she explained. “When I arrive at the customer, he takes the driver’s seat. It’s a rental rather than a taxi.”

Siracusa-Rosa added that Halo.Car looks like the future of driving as a job. “I do more deliveries per day because I ‘exit’ when the customer comes in and just switch cars for the next delivery,” Siracusa-Rosa said. “I joke that my job is to drive cars on the Internet.”

This new approach to car rental is for people who don’t want to go to a physical garage. “I’m used to being able to get things delivered to me, especially with the pandemic making everything contactless. But for a car rental, I still had to go to the car or the store and drive home. is a headache,” Garo Atamian, a Halo.Car customer, said. “Halo.Car delivering the car rather than having to drive there is so much easier.”

Unlock new opportunities in the transport sector

Curb Mobility, which provides on-demand taxis across the United States, is another transportation company that sees 5G connectivity as a prerequisite for its success.

Vishal Dhawan, chief product and technology officer at Curb Mobility, explains that 5G helps the company process large amounts of data across a vast network of vehicles and mobile applications while enabling real-time functionality.

“5G delivers unprecedented reliability and low latency to seamlessly track real-time vehicle positions in less than a second to deliver richer mapping experiences like turn-by-turn navigation and tracking. the position of the vehicles,” he said.

Increased speed also allows the company to send more information over the network and leverage cloud services, enabling “more complex algorithms based on multi-dimensional datasets.”

The network gives companies a competitive advantage and paves the way for a new generation of products.

Jacqueline Davidson, program director at Aerospace Xelerated and director of global accelerators and innovation programs at Boeing, believes that 5G adoption will drive new innovations in the industry.

One of the main impacts of this technology will be greater autonomy for transport and logistics companies. “I see this opportunity in providing more accurate real-time data, which makes it easier for assets to communicate with each other or even with the infrastructure around them,” Davidson said. “We will see an increase in all forms of autonomy (from transport, to individual tasks, to even new industries being created) due to the scalability and flexibility of 5G solutions.”

Although 5G offers huge potential for transportation and logistics companies, Davidson urges companies to continue testing other products, services and solutions as 5G evolves.

“It’s only through lots of data, testing, and observability that consumers will begin to embrace autonomy in their daily lives,” Davidson said. She added that 5G may not be “the ultimate solution” just yet, but it will “undoubtedly open up opportunities” in even more ways as research and implementations progress. .


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