Travelers warned to avoid bogus taxi services at airports

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TRAVELERS have been urged to avoid fake taxi operators at King Shaka International Airport, Cape Town International Airport and OR Tambo International Airport.

The warning comes from Airports Company South Africa (ACSA) which is teaming up with law enforcement to crack down on illegal taxi operators.

ACSA spokeswoman Refentse Shinners has urged passengers to pre-book email services through an online application service, saying bogus taxi drivers solicit business directly from passengers at the arrival.

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“Official email service providers can only operate through an approved application and are not allowed to solicit customers directly. Therefore, we know that these bogus operators are not legitimate service drivers, but independent drivers soliciting business illegally,” Shinners says.

“ACSA does not condone this informal practice and has worked with various security agencies, in particular the South African Police Service (SAPS), to resolve the issue. We are concerned that the safety of our passengers may be compromised if they continue to use illegal operators who do not have the required licenses or permits to operate,” Shinners continued.

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ACSA said the areas outside the terminal are “landside” areas open to the general public.

“The airport terminal is open to all and as such operators sometimes enter the terminal under the guise of picking up a passenger, friend or family member, or needing to use the facilities. from the airport,” Shinners said.

ACSA said licensed email service providers have engaged with ACSA around the issue.

“Together with our stakeholders, we are confident that we will find a lasting solution to deal with illegal and unauthorized taxi operators,” Shinners noted.

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