Home Taxi transport Who is eligible and how can you claim it?

Who is eligible and how can you claim it?


Getting around in Singapore has become more expensive for both private and public transport. Rising fuel prices have prompted some Singaporeans to reduce or even eliminate private transport altogether, while bus and train fares increased in December 2021.

The government has reintroduced Public Transport Vouchers (PTV) to help low-income commuters cope with rising public transport fares. A total of 600,000 public transport vouchers have been set aside. Each PTV is worth $30 and can be used to top up rate cards or purchase monthly passes.

Read also: Bus and train fares increase by 2.2%. How are public transport fares determined by the Public Transport Board?

Households with no more than $1,600 per person are eligible for public transit vouchers

As the PTV is intended to help low-income households cope with rising public transport fares, there is an income cap.

To qualify, monthly household income per person must not exceed $1,600. The household must also have at least one Singapore Citizen or Singapore Permanent Resident (PR).

Eligible households can apply in line from January 10 to October 31, 2021.

Former eligible recipients are automatically notified

The public transport voucher is not new as it was introduced earlier in the PTV exercise 2019 in response to the previous increase in public transport fares. For former beneficiaries of the previous PTV exercise, they would be automatically informed by mail if they are eligible.

Over 280,000 PTV notification letters have already been delivered to households in December 2021 as part of this milestone. Of these, approximately 30,000 are ComCare beneficiaries.

Beneficiaries of ComCare will receive an additional public transport voucher (PTV)

With inflation hitting us hard in many areas, the more than 30,000 ComCare beneficiaries will receive an additional round of PTV to support them. This will bring to a total of $60 worth of vouchers that would cover the additional fares from the December fare hike.

Eligible households that had already received the first voucher and need a second voucher can also reapply.

Also Read: Needy Singaporeans’ Guide to Government Assistance Schemes and ComCare Fund Eligibility

Applicants can also apply in person or request additional support

Except in line application, households that meet the criteria may also apply in person at their local Community Centers/Clubs (CCs) from February 14, 2022 through October 31, 2022.

Those who need additional help can also request help in person. Citizen Advisory Committees (CACs) will assess these requests accordingly.

Successful applicants will be notified by mail

Households who applied online or in person will receive a notification letter by mail. The letter will contain instructions on how to redeem the voucher. Each PTV has a $30 value and can be used to top up rate cards or purchase monthly passes. If you have any questions, residents can contact their local CC.

PTVs must be redeemed by March 31, 2023.

Low-income people with disabilities who cannot take public transport can apply for a taxi subsidy program

While the PTV is useful for those who can take public transport, some low-income groups cannot. For low-income people with disabilities who are medically certified unable to take public transportation and require point-to-point transportation, the Taxi Subsidy Program is available.

This is a means-tested taxi travel grant for travel to school, work or job-related training supported by SG Enable. Families with a monthly per capita family income of $2,800 or less who are citizens of Singapore or permanent residents can apply in line.

To be eligible, they must also be currently in school, working or in job-related training supported by SG Enable and not currently own a motor vehicle.

This subsidy can cover up to 80% of total taxi fares (which includes reservation fees, peak surcharges and ERP fees).

Also read: Passes for working adults: are they really worth it?

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